Discover what our guests have to say about their unforgettable stay at Casa Alla Fenice
Location
Based on 638 reviews
Staff
Based on 638 reviews
Free WiFi
Based on 638 reviews
Cleanliness
Based on 638 reviews
Comfort
Based on 638 reviews
Facilities
Based on 638 reviews
Value for money
Based on 638 reviews
Paid WiFi
Based on 638 reviews
Breakfast
Based on 638 reviews
Akeander
What guests loved:
Location , very quiet, safe . Pleasant employee at Palazzina Fortuny , I think her name is Francesca.
Areas for improvement:
No elevator.
Emrith
What guests loved:
The room was very clean and the bed was very comfortable. They provided shampoo and conditioner and a pair of indoor bed slippers. Excellent location as it a short walk from Sant Angelo Vaparetto stop...
Areas for improvement:
There is no direct reception at this property. You would have to walk around the corner about 8 minutes to the sister property if there are issues. Thank goodness there weren’t any except, we could no...
Holly
What guests loved:
Francesca and her team went above and beyond to guarantee I had a wonderful visit to Venice. Always responded quickly on what's app. Arranged water taxi for me that did not require having to drag my...
Areas for improvement:
the only issue was the first floor should have a light on in the evening so you can see where you're going, upstairs, etc.
Arletis
What guests loved:
I liked that it was very clean and close to everything. It wasn’t noisy and you never ran into anyone. Also very safe.
Areas for improvement:
I guess not having a reception there.
Francisco
What guests loved:
I really liked the personalized attention that Riccardo and francisca and the other staff were beyond their duties to provide me with my needs and requests. Their were always willing to give the best ...
Katia
What guests loved:
We were offered a free upgrade to a Deluxe Room in Pallazina Fortuny, 1min walk from Casa alla Fenice, which made our stay in Venice amazing! The hotel staff was exceptional, very kind, polite, ready ...
Gillian
What guests loved:
Delightful room, warm with control of the radiators. Clearly effort was put into the Baroque style of the furnishings. The bathroom was wonderful and shower amazing for pressure and the soap products ...
Areas for improvement:
I did miss not having a common area as a way to feel part of something. So it was like half Airbnb experience and half hotel. But no complaints! I thought the price excellent. I imagine it is higher i...
Sara
What guests loved:
So lovely! The location was absolutely perfect. Nice quiet street located just off of the hustle and bustle of main tourist areas. Very comfortable room and clear communication!
Saveljev
What guests loved:
The room was clean, there was kettle for tea and coffee, blow dry, close to main attractions, restaurants , we got our room before check in, which was amazing
Areas for improvement:
Room and shower is small, we got 2 tiny bottles of shower soap for 3 days, for 2 people, when outside +35 degrees you need it more than anything else , I asked for more, they didn’t bring it. We ha...
Ayad
What guests loved:
very clean the location was very good the check in was smooth and didn’t have any problems the most important is the staff they were very nice and helpful and whatever I need they will be there the...
Areas for improvement:
nothing everything was perfect
